Subject:
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Re: do they have a clue ?
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Newsgroups:
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lugnet.market.theory
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Date:
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Fri, 18 Feb 2000 21:38:27 GMT
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Viewed:
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523 times
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In lugnet.market.theory, Ray Sanders writes:
> I was in a K-Mart the other day, I spied several Outback sets and one
> Explorien on the shelf. All had beat up boxes and were scanning full
> price. I went up to the customer service desk and asked if they would be
> willing to discount them a little because of the box condition (I would
> have taken them at 20-30% off and been happy). The CS rep said "oh no,
> since they are damaged, we can send them back and get full credit". So I
> left them on the shelf and K-Mart lost a sale. Instead of getting ~60%
> back (if indeed they can return them), they would have gotten 70-80% and
> made the sale.
>
> But I still wonder, did this person have a clue ?
Likely not =). I don't think Lego give back full credit.. maybe partial credit
towards new sets.
Speaking of which... could anyone with a vendors license order lego bulk? Or
do you have to setup a special agree ment with the lego distrobution? [sp?]
Regards,
Kurt
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Message is in Reply To:
 | | do they have a clue ?
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| I was in a K-Mart the other day, I spied several Outback sets and one Explorien on the shelf. All had beat up boxes and were scanning full price. I went up to the customer service desk and asked if they would be willing to discount them a little (...) (25 years ago, 18-Feb-00, to lugnet.market.theory)
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