Subject:
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do they have a clue ?
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Newsgroups:
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lugnet.market.theory
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Date:
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Fri, 18 Feb 2000 16:16:20 GMT
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Reply-To:
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rsanders@svicNOMORESPAM.net
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Viewed:
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496 times
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I was in a K-Mart the other day, I spied several Outback sets and one
Explorien on the shelf. All had beat up boxes and were scanning full
price. I went up to the customer service desk and asked if they would be
willing to discount them a little because of the box condition (I would
have taken them at 20-30% off and been happy). The CS rep said "oh no,
since they are damaged, we can send them back and get full credit". So I
left them on the shelf and K-Mart lost a sale. Instead of getting ~60%
back (if indeed they can return them), they would have gotten 70-80% and
made the sale.
But I still wonder, did this person have a clue ?
Ray
--
mailto:rsanders@svic.net
Experienced Macintosh developer seeks telecomuting position.
If you have such an opening, please contact me.
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Message has 2 Replies:
 | | Re: do they have a clue ?
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| (...) Likely not =). I don't thing Lego give back full credit.. maybe partial credit towards new sets. Speaking of which... could anyone with a vendors license order lego bulk? Or do you have to setup a special agree ment with the lego distrobution? (...) (25 years ago, 18-Feb-00, to lugnet.market.theory)
| | | Re: do they have a clue ?
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| (...) Likely not =). I don't think Lego give back full credit.. maybe partial credit towards new sets. Speaking of which... could anyone with a vendors license order lego bulk? Or do you have to setup a special agree ment with the lego distrobution? (...) (25 years ago, 18-Feb-00, to lugnet.market.theory)
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