Subject:
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Re: KB Kids
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Newsgroups:
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lugnet.market.shipping
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Date:
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Wed, 15 Dec 1999 20:47:04 GMT
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Viewed:
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1013 times
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In lugnet.trains, Michael Hader writes:
> In lugnet.trains, Rogelio Garingo writes:
> > I recently order 4561 from KB kids. They sent me the wrong set (set #
> > 6332). Anybody had the same problem???
>
> They are pretty bad about that from what I can tell. They have screwed up both
> my order and also one of my friend's by sending us the wrong stuff. My friend
> didn't even get LEGO. I suggest calling them vs email because they are pretty
> slow..When you do, make sure that they actually enter the re-order into the
> computer. I waited two weeks after I had been told that mine was going to be
> shipped 2nd air to call them back. I basically got the response "OOPS, I
> messed up..sorry". It hadn't been re-ordered. I finally got it a few days
> later, but it was almost a full month after I had ordered it.
I had my order cancelled a full week after I ordered it. That was really
annoying - I can't re-order now because by the time the package will get here,
I won't be at home and won't be able to take it - I'm NOT gonna leave it out
in the rain...
-Shiri
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