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Subject: 
Re: KB Kids
Newsgroups: 
lugnet.market.shipping
Date: 
Wed, 15 Dec 1999 20:47:04 GMT
Viewed: 
537 times
  
In lugnet.trains, Michael Hader writes:
In lugnet.trains, Rogelio Garingo writes:
  I recently order 4561 from KB kids.  They sent me the wrong set (set #
6332).  Anybody had the same problem???

They are pretty bad about that from what I can tell.  They have screwed up • both
my order and also one of my friend's by sending us the wrong stuff.  My friend
didn't even get LEGO.  I suggest calling them vs email because they are pretty
slow..When you do, make sure that they actually enter the re-order into the
computer.  I waited two weeks after I had been told that mine was going to be
shipped 2nd air to call them back.  I basically got the response "OOPS, I
messed up..sorry".  It hadn't been re-ordered.  I finally got it a few days
later, but it was almost a full month after I had ordered it.

I had my order cancelled a full week after I ordered it. That was really
annoying - I can't re-order now because by the time the package will get here,
I won't be at home and won't be able to take it - I'm NOT gonna leave it out
in the rain...

-Shiri



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