Subject:
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Re: Zellers...
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Newsgroups:
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lugnet.loc.ca
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Date:
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Fri, 18 Feb 2000 18:23:42 GMT
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Viewed:
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498 times
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Richard Franks wrote:
> In lugnet.loc.ca.nf, James Powell writes:
> > 15% off sale, starting on sat.
>
> Figures - now if they had had that sale LAST saturday, when I was actually in
> Canada... :)
>
> Actually, has anyone got advice on how to get by their standard 10% off damaged
> items policy? I was interested in a Native American set they had, until I took
> a closer look and noticed that it had been already built up, and the bits were
> loose in the box. They'd just taped it up, and stuck it back on the shelf..
>
> So I took the box to Customer Services, explained that 1/2 the bits were
> probably missing, and could I get a discount? I was offered the same 10%
> discount that the lady in front of me with the 1999 calender was offered. It's
> kinda silly, I'd happily take a risk and clean up their shelves with a *proper*
> discount - but for a 10% discount final sale, it isn't worth it.
>
> I'm guessing that the Customer Services bod is authorised to offer 10% only,
> but has anyone had any success in getting past this? What are the key phrases
> needed?
Here's what I do, and I've always gotten 20% off the price. (Excluding already
discounted items)
I've done this for my search sub ($25) & my Giant Model Robot ($30) over a year
ago.
There were always multiple sets. All opened and gutted.
I put off the dippiest sales person from the floor I can find. Explain the opened
boxes and that I'm going to compare. I open all the boxes and build the contents of
one good set. The first time (Search sub) I was handed a 20% off note just for
doing that!
The second time, (Model Robot) I asked for it. Got it. SAme note.)
The last time (3038) It was already marked down.
I'm honest and don't take extras. So don't spoil it for the rest of us.
Dean
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