Subject:
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Re: Australian Contact For S@H
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Newsgroups:
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lugnet.lego.direct
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Date:
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Thu, 3 Mar 2005 16:48:03 GMT
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Viewed:
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7098 times
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Kerry,
Many thanks for that, in the end they contacted me. I will be providing
some feedback to Lego, via a letter, detailing what I tried, to ensure they
are aware of the "challenges" I exerienced, and have an opportunity to
improve the process.
Cheers,
AP
"Kerry Raymond" <kraymond@iprimus.com.au> wrote in message
news:ICrp1n.xpI@lugnet.com...
>
> "Andrew Powell" <andrewcpowell@optusnet.com.au> wrote in message
> news:IC0qAE.1w5t@lugnet.com...
> > I need a telephone number for contacting someone to discuss an order
> > which was placed earlier this month on the Australian S@H, and now has
> > contact customer service, which I have tried via e-mail, and have yet to
> > receive a response.
>
> Well., the number I have used in the past is ...
>
> If connected via Telstra, you call 1800 881 011 then at the prompt enter
> 1800 835 4386.
> If connected via Optus, you call 1800 551 155 then at the prompt enter
> 1800
> 835 4386 (same as above).
>
> This number operates Mon-Fri (5pm-9am Sydney time) and Tues-Sat (7am -
> 11am
> Sydney time) and takes you to a call centre in London who can handle
> Australian S@H orders.
>
> I don't know what happens if you call these numbers at other times. What
> time did you call?
>
> Kerry
>
>
>
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Message is in Reply To:
 | | Re: Australian Contact For S@H
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| "Andrew Powell" <andrewcpowell@optusnet.com.au> wrote in message news:IC0qAE.1w5t@lugnet.com... (...) Well., the number I have used in the past is ... If connected via Telstra, you call 1800 881 011 then at the prompt enter 1800 835 4386. If (...) (19 years ago, 3-Mar-05, to lugnet.lego.direct)
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