Subject:
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Re: Update on color issue
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Newsgroups:
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lugnet.lego, lugnet.general
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Date:
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Mon, 24 Nov 2003 20:59:53 GMT
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Viewed:
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2287 times
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In lugnet.lego, Jake McKee wrote:
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Have you ever had one of those Mondays where you wake up thinking it would be
a slow week only to find out you were waaaaaaaay off? Last Monday was just
such a day for me! I spent most of my week tracking down info, passing on
your thoughts to colleagues and responding to numerous emails, IMs, and phone
calls regarding the color change. You have to bear with me, as I’m not able
to give immediate responses, and often try to take some time off during the
weekends.
The recent color change discovery and announcement has caused a great deal of
discussion here, and on other sites. At the same time, much discussion was
had over the apparent rumor of the demise of castle. (Will post separately
about the castle issues)
Before I go any further, let me make sure that everyone here is completely
clear: I understand fully the concerns you have about the color changes. I
understand the concern over how to continue to grow your collections of these
colors, collections you have spend much time and money to acquire.
When this broke, it did in fact catch us in Community Development a bit off
guard. Some of the 2004 products with the new colors appeared on shelf
earlier than they should have (they were shipped to retailers for an early
December appearance), so the usual product communication that happens with
launches had not yet been received (this is why Consumer Affairs didn’t have
complete info either). So please cut us (and especially me) some slack -
we’re trying to get the full story here, but this initiative is being managed
out of Denmark so we can’t just walk down the hall and chat.And I’m trying to
keep up with the literally hundreds of comments people have posted regarding
this issue. It may take a few days, but we’ll get and share further details.
As a number of people have rightly pointed out, people listen more to
reasonable, calm feedback on why this change is an issue. Let me assure you
that people are listening. But it doesn’t help the cause when colleagues read
profanity filled posts.
Thanks for listening to us. Now back to listening to you.
Jake
---
Jake McKee
Community Liaison
LEGO Community Development
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Hi Jake, I thought we might have lost you in the flames. I hope you have a flame
retardent suit handy for a while. However, the anger is not pointed at you, I
hope, rather at Lego.
There are those of us who are actually remaining calm and cool and not losing
our heads, or using profanity in our posts. While many of us would be very
dissapointed to see the demise of the grays as they are now, we would be able to
move on, although slowly. I know many people have spent tens of thousands of
dollars on gray parts, including me, either from sets or from S@H bulk packs,
and Bricklink. It would be cost prohibitive for many folks to do that again on a
series of new colors.
The greatest thing about the “old grays” is that almost every part one could
imagine is being made in these “old grays”. Will all of these be made in the
new colors? Perhaps, but not all at once.
It would literally take years to replace many large collections. Mine is over
220,000 pieces, and I just started purchasing Lego 2 years ago.
It is my hope and the hope of many here, that Lego will not replace the “old
grays”, and perhaps add the new colors to the color pallete. I fear the “old
gray” is already discontinued, but production could be restarted in the near
future. Hopefully, the decision makers at Lego are listening to the majority of
level headed posters and not the minority of knuckle-heads who seem to find that
profanity is the only way to get their point across.
In closing, I would like to take this opportunity to thank you for all the
information you have provided so far. And keep that flame retardent suit close
by. I have been wearing mine ever since this story broke.
Steven Weiser
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Message is in Reply To:
 | | Update on color issue
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| Have you ever had one of those Mondays where you wake up thinking it would be a slow week only to find out you were waaaaaaaay off? Last Monday was just such a day for me! I spent most of my week tracking down info, passing on your thoughts to (...) (21 years ago, 24-Nov-03, to lugnet.lego, lugnet.general, FTX) !!
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