Subject:
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Brand new defective train motors - Lego Consumerservice
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Newsgroups:
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lugnet.lego, lugnet.trains
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Date:
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Wed, 3 Aug 2005 19:34:34 GMT
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Viewed:
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6501 times
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Hi all,
I bought me in the past year 10 brand new train motors through Bricklink,
because they are much cheaper then S@H. I do have now 2 bad motors among those
10. One is working but when running, gives a screaming noise to get cold chils
in your backbone. I remarked this when testing the lay-out for the LEGO WORLD
event in Holland past year. This motor hasn't run anymore. The second problem
motor received i recently. This one is death, won't run at all.
So, today, i called the LEGO Consumerservice (for Belgium), and wanted to be
honest, so i told the lady on the phone that i bought those motors through
Bricklink. The lady told me that she could do notthing for me, because i bought
them through Bricklink, ant not at LEGO straight away. I should send them back
to where i bought them. I asked if i could send them to LEGO for replacement,
and this was impossible due to the above mentioned reason.
I'm almost sure, that, if i didn't mention Bricklink, that i could send them in
for replacement. Being honest is not always a good thing!
Now, i was wondering if this happens also in other countries? Or is this a
common rule?
Are those motors not tested in the factory before packing?
Regards,
Ludo
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