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In lugnet.lego, Kelly McKiernan wrote:
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I’d like to think LEGO will pull through, and I’ll do what I can to help
that. Like not trashing the company every single chance I get.
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I just want to make one thing clear. Merely because I have a gripe about a
particular decision made by TLC, that doesn’t mean I am throwing the proverbial
baby out with the bathwater. I love LEGO bricks, and I have a high regard for
LEGO as a company. I think it is the best “toy” on earth and that ever was
created. I think the world would be a better place if more kids grew up playing
with LEGO instead of much of the other things that kids do today. I could go on
and on singing the praises of LEGO. I believe in the LEGO System and I am not
afraid to steer anyone into the fold.
Now, having said all of that, I also don’t believe that TLC is perfect. Big
surprise. So, when they made a bad decision IMO I am going to speak up,
because I care. I believe this is all a part of engaging in a dialog with
TLC. I’m not going to constantly blow smoke up their proverbial who-ha, because
that is counterproductive and accomplishes nothing. I pledge to be honest with
them, and that is all I expect in return.
I realize plans change, etc, etc. All I am saying is that I’d rather not hear
anything from TLC at all unless it is a slam dunk or it is portrayed as a
possibility rather than a sure thing. You can’t say “This is your last chance
to buy Maersk blue bricks” if there actually IS a chance, however slim. Even if
they had said, “this could possibly be the last we ever see of Maersk blue
bricks as we have no plans to create that color again”-- then it would be caveat
emptor for collectors and resellers and I would have no gripes whatsoever.
I have no illusions that TLC owes me anything, but when they go out of their
way to tell me something and then purposefully contradict themselves, I am left
feeling wronged, and I think it’s bad form and beneath TLC.
So, in a way, I believe I am helping TLC by 1. suggesting ways to rectify a bad
situation, and 2. providing constructive criticism for policies and marketing
strategies that I think should be avoided in the future.
My intentions were certainly not to merely “trash the company”, but to help it
become better, and that’s good for everyone. (with the possible exception of
the clones;-)
JOHN
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