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> I bought my supercar a couple of weeks ago, and at the weekend I noticed
> that one of the damped springs that open the gullwing doors had broken.
> The bottom of the spring has broken into the main part of the housing,
> so now there is no spring effect. I was just wondering how I should
> contact Lego to get a replacement part (I'm in the UK).
>
> Thanks for any help!
>
> Neil
Many people have mentioned broken air dampened shocks on the 8448. Is
it just some of us? Or will it be most of us in time?
I have heard that LEGO will replace the parts. Give them a call.
Last night I also discovered both my air dampened shocks were broken
on my Supercar, built as a gull-wing.
I have had the new Formula 1 car even longer, but the shock in it is
still fine.
I would suggest to everyone, that you leave the doors open on the
gull-wing most of the time. Or modify the design so that the springs
are not compressed as tightly. This would appear to be the problem.
It breaks over a period of time when left so compressed.
This could cost LEGO a few bucks to replace everyone's shocks.
<ICS>
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Message has 4 Replies:
 | | Re: Broken 8448 Shocks
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| One if mine broke. I called Lego and they happily replaced it, free shipping. I was surprised that the rep knew exactly what I was talking about--she went ahead and sent me two new ones, instead of just the one that broke. I realize now that it is a (...) (24 years ago, 14-Sep-00, to lugnet.technic, lugnet.general)
| | | Re: Broken 8448 Shocks
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| (...) What is the phone number (I'm in the US) to call? I am surprised that Lego doesn't seem to have a customer support e-mail address, and I can't even find an appropriate phone number. I found the damper parts broken on my Supercar just recently, (...) (24 years ago, 15-Sep-00, to lugnet.technic, lugnet.general)
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