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Subject: 
A Disappointed Lego Set
Newsgroups: 
lugnet.general
Date: 
Tue, 13 Dec 2005 16:58:30 GMT
Viewed: 
2124 times
  
Dear Lego Company,

I am writing to express our disappointment about this year's new set, 7324, LEGO
City Advent Calendar. As our kids have been playing with Lego toys for
more than 8 years and based on the number of Lego sets we have purchased
(100,000 bricks in all), we, as parents are totally disappointed about this
Advent Calendar Set. We have been using Lego Advent
Calendar over the years and have considered it as a speciall way to countdown
for Christmas. Past year's set have had a model everyday about 10-15 pieces
each where the child can spend a few minutes building and a few hours enjoying
it or can hang it on the tree. This year's set, however, has only one
minifigure on the 1st, and on the second, has about 5 low quality pieces and my
kids and even us don't understand what the model represents. We parent
try to peak in for the next few days and had to conclude that this is a very
low-quality, mindless set that Lego put together. I have enjoyed Lego
products over the years, and am very impressed with the current Star Wars,
Vikings Sets... However, for and Advent Calendar, this is something a kid
would be very excited to wait for (my kids had to wait for the whole month of
November to open his Dec 1st surprise), and it is something that they wake
up everyday in December to enjoy, please consider a nice surprise and please put
some careful thoughts into the set. This has been a not-so-good surprise
for us for two days, and I know will continue to be so for the rest of the
Advent Calendar.

I am writing to express my deepest concern, not to request any money refund- as
I will not and cannot return an "Advent" calendar, something my kids have
been expecting for. I just would like to share the concern that we as parents
are having right now, what could we do now to make them feel better, be
happier if we have bought the wrong set? What could Lego do to pay back for that
disappointment look on a child's face in the Holiday Season when they
have come up with the wrong set?



Message has 1 Reply:
  Re: A Disappointed Lego Set
 
(...) The Advent Calendar set this year is definitely different, in that there are no printed step-by-step instructions for each day's model, only a picture of what the model is supposed to look like when complete. And there is no additional (...) (19 years ago, 13-Dec-05, to lugnet.general)

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