Subject:
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Re: What Did Consumer Affairs Say When You Called???
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Newsgroups:
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lugnet.general
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Date:
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Fri, 21 Nov 2003 16:51:50 GMT
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Viewed:
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423 times
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In lugnet.general, Adrian Egli wrote:
I just called and they could not confirm yet if track is going to be affected (I
doubt it will remain unaffected) and they will contact me later about it as soon
as they get information.
I think the call centre is getting enough calls that they are getting better at
handling customers on this topic. Although they have very little information.
Just remember that when you call to be polite and understanding with the CSRs,
after all they arent the ones making the decisions.
Jude
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