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As a first step, we at LEGO Direct want to participate actively in these
newsgroups from now on - that is, if such participation is something
that you want. Please realize that it will take some months for all our
new efforts to be fully visible - we will be redesigning our entire Web
operation (as well as our offline direct services), and intend to have
the first release ready for you by late next Summer. But here's a little
preview that we think you'll like: we are planning to make bulk ordering
- albeit initially in a restricted format - available by then.
Bulk ordering is great news.
But, please, please....don't make the "restricted format," be restriction
as to *who* can order.
1. If the restriction is to be types of parts that can be ordered in the
beginning, I can live with that. I want mostly standard plates and bricks,
personally.
2.
If delivery is to be restricted to the US only, as
I suspect will be the case, you will be doing a grave disservice to your
European market, who, as a whole, exceed the US in terms of your sales.
3.
If availability of the service will be global, don't price differently
according to origin of the person purchasing! Make the price universal.
Don't penalize us because we live in Europe! Let the price differential
be in delivery costs!
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Message has 1 Reply:
 | | Re: Introducing LEGO Direct
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| (...) Not to mention that, especially for people here, it simply Won't Work. If the US prices are cheaper than EU prices by more than shipping (shipping, BTW, is reasonably constant across all countries for service sets - food for thought), there (...) (25 years ago, 12-Dec-99, to lugnet.general, lugnet.dear-lego)
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Message is in Reply To:
| | Re: Introducing LEGO Direct
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| Brad, Well, this is interesting, but I have a hard time believing this. Maybe I am too skeptical. I think the majority of AFOL's here are frustrated with TLC's lack of attention to us and our needs / wants / desires. I was rather flabbergasted the (...) (25 years ago, 9-Dec-99, to lugnet.general, lugnet.dear-lego)
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