| | Does Lego replace broken parts? Nick Crocco
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| | Hello. I was wondering if Lego replaces broken/damaged parts. I have the 4995 Cargo train and a large book fell on the front of the cab. It broke the large train cab and the yellow light holder thing that fits under it... If Lego does replace parts, (...) (24 years ago, 28-Jun-00, to lugnet.dear-lego)
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| | | | Re: Does Lego replace broken parts? Shiri Dori
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| | | | (...) Yes. It's called "LEGO Consumer Services", IIRC. (...) Sorry, can't remember where I last saw the number, but I know there are folks here who probably have the number handy. HTH, and that I didn't mess up the facts (I'm quite a mess myself (...) (24 years ago, 30-Jun-00, to lugnet.dear-lego)
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| | | | | | Re: Does Lego replace broken parts? Nick Crocco
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| | | | | | (...) Thanks! I recieved an e-mail yesterday (Thanks Chris!) giving me the number (1800-453-4677) and I spoke to a very nice an courteous lady. The parts that I recently broke (bad heavy object landing on legos incident...) are going to be replaced! (...) (24 years ago, 30-Jun-00, to lugnet.dear-lego)
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| | | | | | Re: Does Lego replace broken parts? Tom Stangl
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| | | | | 1-800-GAB-LEGO ;-) (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (24 years ago, 30-Jun-00, to lugnet.dear-lego)
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| | | | Re: Does Lego replace broken parts? Larry Pieniazek
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| | | | (...) Assuming you're in the US, try 1-800 GAB LEGO ... if they aren't it, they know the number. Ask for Consumer Affairs. Hope that helps. ++Lar (24 years ago, 7-Jul-00, to lugnet.dear-lego)
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