Subject:
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Re: Color Change background
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Newsgroups:
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lugnet.color
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Date:
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Fri, 14 May 2004 00:09:34 GMT
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Viewed:
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996 times
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In lugnet.lego, Jake McKee wrote:
snip
> the costs would simply be
> incredible prohibitive at this point (we lost a bit of money last year...),
> we’ve tried to do our best to help deliver to you as much as we can to help
> this transition. Is that trying to "keep you quiet"? Not to me… to me, it’s
> trying to respond to your needs. Those things include:
I believe that quote was from me :-)
It's a sad joy (sic) to be quoted here. Well, maybe Jake didn't quote me but
someone who said the same thing as I said, but nevertheless, I'm glad to see
Jake truly understood my opinion.
> * Admitting that we made a mistake in our implementation
I still think that admitting an error but not correcting it isn't enough. I do
recognize now that Jake is trying to help, something I found hard to believe
before, but I simply don't see the point of admitting an error, on LEGO's
behalf, and saying at the same time that the damage is done and there's no way
they'll go back. The money argument isn't strong enough for me.
> * Defining in writing, what colors have been locked i.e. defined as
> “universal”, thus being “untouchable” (will have a full list once it’s
> ready in a few weeks)
Oh! Here! Here! Please don't say that you didn't learn the lesson! WE ARE
HERE! Why not asking us our opinion on the colors that should be universal!? I
think that TLG should have a more open-minded attitude towards us. We're the
biggest test group in the world. We are demanding on quality and unlike
children, we really care about small details, like HAVING COLORS THAT STAY
CONSISTENT!!!
> * Agreeing to consult core consumers (AFOLs and child enthusiasts – Club
> kids) when making future core changes.
Why not right now about Universal colors?
> * Working on solutions to provide either old bricks or new bricks to help
> ease the transition.
Ok. Here's a idea. A bad one, I'm sure you'll say, but a good one for me :-)
I'll send you all my old gray, brown and d-gray parts, you'll provide me with
the same inventory in new colors. You can then give those old gray and brown
parts to poor children as a token of LEGO's good will. I'm simply not able to
afford bulk-packs of old grays right now and won't be for a while. To me, those
bulk-packs won't be available when I have the necessary money, so it's not a
solution.
> I don’t begin to think that we’ll never make another mistake again. After
> all, the company is made up of humans, and humans make mistakes. What I do
> hope you know, or agree is that we will do a better job of trying to ensure
> this type of situation doesn’t happen again.
I think that unexpected errors are easily acceptable. Judgement errors on the
long term, though, usually mean that someone will lose their job. I'm surprised
no jobs were lost because of this one. I believe someone screwed up real bad.
Very bad.
My opinion isn't worth more than what it is, an opinion. I said before the
color change was stupid, I now have everything I need to confirm that judgement.
I am still going to boycott new products and concentrate on old products until
they are gone from the shelves. I'm still putting new-gray and brown parts
aside for the moment. I don't know what the future holds in store for my LEGO
addiction, but I know I just cannot accept this color change right now. I might
have to in the long run, but I'll try to keep away from those horrible colors as
long as i can.
Terry
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Message has 1 Reply:
 | | Re: Color Change background
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| (...) If you look carefully at what you are writing you might just see the flaw in your logic. 1st of all... Lego (through Jake) admitted an error in implementation... but were clear that they still believe in the colour change. How are they (...) (20 years ago, 14-May-04, to lugnet.color)
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