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    Re: Reply 7: Businesses, Customers and Trust —Leonard Hoffman
   (...) -snip- (...) Would it change anything if the word was "dispassionate"(1) rather than objective. The idea that David is trying to express is whether an opinion is being clouded by excessive emotionalism. Maybe it is just an uniquely American (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
   
        Re: Reply 7: Businesses, Customers and Trust —Christian Treczoks
   Dear Leonard, Just a small correction and addition here: The "American Mindset" annotation relates to the example of Davids experience with Lego fixing a problem, and how exited he was that they actually did this, not to the starting paragraph. (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 

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