Subject:
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Confusion updating email addresses
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Newsgroups:
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lugnet.admin.general
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Date:
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Fri, 18 Feb 2005 18:18:53 GMT
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Highlighted:
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In lugnet.cad.dev.org.ldraw, Larry Pieniazek wrote:
> In lugnet.cad.dev.org.ldraw, Jeremy H. Sproat wrote:
> > For some reason, Lugnet isn't using my updated email address in
> > my new posts.
> Because you hadn't yet went to the URL I pointed to, and/or no human had yet
> approved it.
> Reminder, this is it: http://news.lugnet.com/news/post/setup/ and you should
> remember, there will be a lag, a human has to look at it and decide if it's
> valid.
Larry, as I specified in my email to you, I updated my email address prior to
posting. However, I did so via my profile page - it's been literally YEARS
since I've had to go through the post setup page. IIRC, the last time I did so,
that page was in beta.
I suggest that this may be confusing to more than just myself. Neither page is
blindingly obvious. Although the post setup page is linked to from the front
page, it's not obvious that it needs to be visited more than once. I have
already set up my posting info, years and years ago. On the other hand, my
profile page has been updated more often, based on my changing tastes. That
page was more in recent memory, and that page has a place to update the email
address too. In fact, it has two places.
So why do I need to update my email address in three places? This bit of
confusion, coupled with the coldness I received for ducking in after years of
inactivity to say "hi", has left a bad impression with me. Dark ages indeed.
Here's my point: I updated my email address, using a resonable process. That
the process was flawed is not my fault. The actual process is not well
documented, and breaks easily when the profile page is introduced.
I see two fixes.
One, make it a little easier to find out how to change one's email address
within the system. This is not a huge fix, just change some text on the news
page. But saying "email an admin" kind of defeats the process (and is quite
annoying, since there are no email addresses published on the main page, or on
the .admin page. And who's an admin anyhow? Todd and Suz. And Larry? Okay,
who else? Where is this listed?)
Two, tie in the email fields on the profile page with the email field on the
posting setup page. This one is more technical, and frankly, I doubt it'll
happen.
This event has left me quite frustrated. I was not and am not suggesting that
it's the admins' job to update my email address. But I am suggesting that it's
the admins' job to make this change as unambiguous as is reasonably possible.
Cheers,
- jsproat
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Message has 2 Replies:
 | | Re: Confusion updating email addresses
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| (...) I'm glad you've found our thread. Hopefully the email thing is a knit and can be easily solved. I'd have for that to get in the way of the license process.. Please consider agreeing with our new license. Thanks, Kevin (19 years ago, 18-Feb-05, to lugnet.admin.general)
| | | Re: Confusion updating email addresses
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| (...) I think you are right. I get it confused and the only way I keep it straight is that I have put bookmarks in for all the key pages. (...) The current admins (and yes, this ought to be somewhere) are Todd, Frank, Lenny, Larry, Kelly (...) I (...) (19 years ago, 18-Feb-05, to lugnet.admin.general)
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