Subject:
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Re: Power Pullin' With My Tractor
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Newsgroups:
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lugnet.technic
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Date:
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Fri, 28 Mar 2003 13:40:55 GMT
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Viewed:
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4724 times
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In lugnet.technic, Thomas Avery writes:
> In lugnet.technic, Gillis Hommen writes:
> > Another dig up then. ;)
> >
> > I mailed lego about the 5 'old style' broken z24 gears, and asked them if
> > they would send me 5 new ones. (preferably at no cost)
> > Their reaction: because these gears are not available in any service pack,
> > we will send them to you for free.
> >
> > Awesome service!
>
> Cool. I wish I'd kept all the ones I broke! I think I tossed them out.
>
> Or did you even need the old broken ones?
>
> The only experience I had with parts replacement and Lego was when I asked
> for two new mini-motors. Lego promptly sent the new ones, but requested me
> to send the old broken ones back to them. They included a pre-paid shipping
> envelope.
>
> Is this the standard procedure? Do Lego always ask for the broken ones?
>
> thanks,
> TJ
I didn't even have to send the broken ones, I just got the new ones, no
questions asked.
It's the first time I've even contacted lego for me, so I wouldn't know if
this is standard procedure...
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Message is in Reply To:
 | | Re: Power Pullin' With My Tractor
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| (...) Cool. I wish I'd kept all the ones I broke! I think I tossed them out. Or did you even need the old broken ones? The only experience I had with parts replacement and Lego was when I asked for two new mini-motors. Lego promptly sent the new (...) (22 years ago, 28-Mar-03, to lugnet.technic)
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