Subject:
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How do I order missing pcs.?
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Newsgroups:
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lugnet.service
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Followup-To:
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lugnet.lego
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Date:
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Mon, 29 May 2000 15:10:33 GMT
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Viewed:
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4725 times
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Well,
It finally happened...I bought a set with a missing piece. First off, I am
amazed at LEGO's QA. LEGO has got to be the easiest thing in the world to
mess up on packaging nut I have never found a set with a missing piece...until
Saturday.
I bought 7159 (Pod Racing Bucket) and it is missing a 1x2 dark grey plate,
which I noticed once I got to page 29 of the instruction booklet (building the
engines of the 4th racer).
Who do I call to rectify this? LEGO Canada? LEGO Direct? What is the number to
phone and what is the procedure? (i.e. how do I make sure they know what piece
I'm talking about?)
I am in Canada (near Toronto)
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