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Subject: 
Lego Mosaic Customer Service call
Newsgroups: 
lugnet.off-topic.geek, lugnet.lego.direct
Date: 
Thu, 9 Nov 2000 03:30:10 GMT
Viewed: 
2487 times
  
Hey, everybody -

I ordered 3 mosaics today, and I just got a call from S@H customer service
checking to see if they were all real or if I had accidentally duplicated an
order.

My 3 mosaics are my sister, my brother, and Jeri Ryan (by accident) - I'll use
the last one for parts; the other 2 are gifts.

They will be calling all people who order more than 1 mosaic to verify that
they wanted more than one item.

The rep also mentioned that they were undergoing training this week and next on
the product, and she asks us to be patient with them (I assured her that we
would).

She had heard of AFOLs, and LUGNET, and Brad....

Respectfully submitted,

Paul Sinasohn
LUGNET #115



Message has 2 Replies:
  Re: Lego Mosaic Customer Service call
 
The interesting thing is that I tried to order 2 on one order, and it wouldn't let me. (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (24 years ago, 9-Nov-00, to lugnet.off-topic.geek, lugnet.lego.direct)
  Re: Lego Mosaic Customer Service call
 
Just as a side note to this, the reason that they are calling to check multiple orders is for verification/fraud protection purposes. They want to verify that you really wanted that many before any charges are made, since the system is new. Jake (...) (24 years ago, 9-Nov-00, to lugnet.off-topic.geek, lugnet.lego.direct)

Message is in Reply To:
  Re: How to maximize 90-piece bags?
 
(...) <snip> (...) I want to order exactly what you ordered if it is indeed the *new* gray, and they (TLC) don't tweek your image. Rich -- Have Fun! C-Ya! Legoman34 ***** Legoman34 (Richard W. Schamus)... (My views do not necessarily express the (...) (24 years ago, 8-Nov-00, to lugnet.off-topic.geek)

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