Subject:
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Re: WAY WAY O.T. Blockbuster Rant and a call to arms
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Newsgroups:
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lugnet.off-topic.debate
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Date:
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Wed, 5 Jun 2002 04:21:44 GMT
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Viewed:
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1214 times
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I ran into a problem when two Blockbuster stores basically had the same DVD
under two different policies - I'll skip the long explanation of the events
and policies beyond I talked with the local area manager and he fixed
everything in a gracious way.
I suppose this is not what you are looking for, and I hope everything turns
out okay for you, but I have found that every time there has been a
discrepancy between them and me, they have always taken me at my word and
waived extra charges.
Bruce
(wondering if I have to eat those words after dropping in my last DVD due at
12:00 noon at 12:02)
In lugnet.off-topic.debate, Kyle Beatty writes:
> (Please forgive me for taking up your valuable time, but I feel that my
> comrades in Lego should know what can go on at a large (overly-large
> perhaps) and ubiquitous retailer.)
>
> Blockbuster claims that I failed to return a DVD. They are in error. That's
> bad, but it happens. They are rude and inefficient, which is as avoidable as
> it is inexcusable.
>
> I encourage you to get your videos from somewhere else than Blockbuster.
> I'll happily go across town to a good store.
>
> If my complaint inspires you to cut up your Blockbuster card in front of an
> especially clueless clerk, please let me know. If you want to tell this
> particular store that you heard that they are circus clowns but not funny
> like circus clowns, their number is 206 522 0397. (Don't bother asking for
> the manager, he may not even exist.)
>
> You can call Kristi at 206 568 2100. She's a middle level manager of some
> sort. You can also call 206 748 0800 and leave a message at their district
> office.
>
> It would be swell if you could take a moment to pass this along to your
> video renting friends. Let's not encourage the corporate entity that has
> created this slackerly and cynical environment.
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