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In lugnet.trains, Maggie Cambron writes:
> In lugnet.trains, Ed McGlynn writes:
>
> > Be aware that if you sign in with an existing account, you don't get the
> > free shipping on >$99 - at least that was my experience. If you enter
> > shipping/billing info during checkout without logging in, you will got free
> > shipping on orders over $99.
>
> Just x-posting this in case there are other non-train folk who fail to
> stumble upon this useful info.
>
> Maggie C.
Quick update - I ran into the problem again on the website and realized that
all orders were experiencing problems applying discount codes with the >$99
free shipping deal. I was messing with session cookies at the time I posted
above, and may have stumbled into a temporary correction. I called S@H and
placed and order there, and they reported that they were indeed experiencing
problems with the website not accepting multiple discount codes, and expect
to correct it today. As a matter of fact, the order system that the rep was
using also experienced the same problem, but she had a way to manually
override that and correct it real-time.
I'm not sure if this is just for the application of the TS022 code w/free
shipping, or if it applies to a general application of any multiple of
codes, but that would be nice, wouldn't it?
Anyway, nice to hear that they (S@H) are aware of the problem and working to
fix it instead of the usual standard in other customer service industries
whereby they shrug and take your money anyway.
Ed
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Message has 1 Reply:
 | | Re: Free Shipping over $99 at S@H
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| (...) I noticed this a while back and gave Jake a heads-up; he forwarded it to their web team to look at. The problem is with any discount code; it will only apply discounts from that one, and not others. That may well be on purpose, to prevent some (...) (22 years ago, 13-Sep-02, to lugnet.trains, lugnet.market.shopping)
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