Subject:
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Disappointing experience with S@H
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 22 Apr 1999 03:15:08 GMT
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Reply-To:
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cjc@newsguy.comSAYNOTOSPAM
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Viewed:
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484 times
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Well, I ordered 4 6097's on Monday. Paid the $6.75 for the express
shipping. Was told, "ok, so they'll be there on Wednesday" when I
requested the express shipping.
Well, 3 of them arrived today. The UPS guy said the package was
marked 1 of 2, and he didn't have 2 of 2, but if it turned up he would
bring it by. This was around 10am. At 4:15 I gave up and called S@H.
Long and short of it is the polite rep called UPS and found out I
would be getting the other set tomorrow.
I told her that was pretty disappointing given that I had paid for the
express shipping. I asked if the shipping was not guaranteed to be 2
day. She said no, that it was 2-4 day. (Kinda odd, the package
clearly said UPS 2nd day air - 2nd day means on day 2 in my book.)
I told her that I had never had an order take longer than 2 days when
they were using FedEx and she agreed that UPS was not as good as
FedEx.
So why the heck am I paying $6.75 for crappy UPS "2-4 day" shipping
when I used to get FedEx 2 day shipping for $5?
--
Lego Shop at Home: 800-835-4386 (USA) / 800-267-5346 (Canada)
www.lugnet.com/news/ - A great new resource for LEGO fans worldwide
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