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I just called in to check the weekly LEGO Shop at Home phone specials. Unfortunately, this program has been discontinued. There will be no more phone specials. This was confirmed by speaking to a second LEGO customer service representative. Dominic (...) (14 years ago, 3-Jun-10, to lugnet.market.shopping)
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| | Re: US Shop at Home Specials Discontinued
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(...) Thanks for the news, Dominic. This is a sad statement but not too surprising considering Lego's great financial returns (currently anyway) and the way their sets continue to be overpriced by 20-25%. They're making money (and keeping the (...) (14 years ago, 3-Jun-10, to lugnet.market.shopping, lugnet.general)
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| | Re: US Shop at Home Specials Discontinued
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(...) ::snip:: (...) I have a different theory on this. I think that LEGO is merely streamlining its operations and recognizes that these days, orders by phone represent a very small portion of their total sales. I would guess that their call center (...) (14 years ago, 3-Jun-10, to lugnet.market.shopping)
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| | Re: US Shop at Home Specials Discontinued
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(...) Jordan I appreciate your response. I considered the phone coverage aspect and you're right about phone orders for TLG and other stores eventually going the way of the dodo. It just stinks that this one break (and a nod of (...) (14 years ago, 3-Jun-10, to lugnet.market.shopping)
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