 | | Re: How to maximize 90-piece bags? —Tom Stangl
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| | | That's OK - I plan on ordering 4 more Mosaics, switching the 1932 color, once I get the first ;-) (...) -- | Tom Stangl, Technical Support Netscape Communications Corp | Please do not associate my personal views with my employer (24 years ago, 9-Nov-00, to lugnet.market.buy-sell-trade)
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| | | | | Re: How to maximize 90-piece bags? —Tom Stangl
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| | | | | CRAP!!! They loaded my box wrong! The instruction sheet for my mosaic clearly shows it is 99.9% #2 lt-lt-grey, yet I only got 2 #2 bags, and 21 #3 bags. <sigh> Time to call S@H on Monday and figure out what to do now. (...) -- Tom Stangl ***(URL) (...) (24 years ago, 11-Nov-00, to lugnet.market.buy-sell-trade)
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| | | | | Re: How to maximize 90-piece bags? —Tom Stangl
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| | | | CRAP!!! They loaded my box wrong! The instruction sheet for my mosaic clearly shows it is 99.9% #2 lt-lt-grey, yet I only got 2 #2 bags, and 21 #3 bags. <sigh> Time to call S@H on Monday and figure out what to do now. (...) -- Tom Stangl ***(URL) (...) (24 years ago, 11-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Re: How to maximize 90-piece bags? —Tom Stangl
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| | | | | S@H is straightening this out and getting me the #2 bags that should have been loaded in the box. S@H rocks! (...) -- | Tom Stangl, Technical Support Netscape Communications Corp | Please do not associate my personal views with my employer (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | Re: How to maximize 90-piece bags? —Jon Kozan
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| | | | | | | Much as I was afraid of. (Note, that I _still_ don't have mine yet...) While I'm glad that they are easliy willing to correct their mistake.... S@H doesn't have the systems to handle customized ordering (bad MRP system). And, they can't afford to (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | | | Re: How to maximize 90-piece bags? —Frank Filz
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| | | | | | | | | (...) I don't see why the mosaic should be hard for them to ship. Ultimately, because of how it's packaged, its just a group of sets which are ordered in a somewhat bizarre way. Ok, I guess they do package the thing into a "set" box, and then into a (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | | | | | Re: How to maximize 90-piece bags? —Jon Kozan
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| | | | | | | | | | (...) From an individual's perspective, this would certainly appear as simple as you describe it. But, from an accounting system or MRP systems perspective, this is a ROYAL NIGHTMARE. Look at it this way. (LEGO before Mosaic) My computer system (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | | | | | | Re: How to maximize 90-piece bags? —Frank Filz
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| | | | | | | | | | (...) I bet they've forecast based on 25 bags. True, many of us will optimize our pictures to get 26 bags, but I bet even with that concerted effort, the difference in margin will be minimal. (...) I thought I saw a picture of what someone got, and (...) (24 years ago, 14-Nov-00, to lugnet.market.theory)
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| | | | | | | | | Re: How to maximize 90-piece bags? —Horst Lehner
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| | | | | | | | | Hello Mosaicers, (...) What happened is that the set is currently "not available" both in Germany and the US. Let's hope that this is just a temporary shortage. I was just ready to order one or two of them, after having read through the information (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | | | Re: How to maximize 90-piece bags? —Steve Bliss
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| | | | | | | | (...) It's a brand-new process for TLC, and they discovered a problem. That's not a big surprise with something like this, for all the reasons you point out. I'm *encouraged* that they discovered the problem, and took proactive steps to deal with (...) (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | | Re: How to maximize 90-piece bags? —Paul Sinasohn
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| | | | | | I got an email this morning from them warning me that one of my mosaics had been packed wrong. Here's the text: ---...--- Dear LEGO® Shop at Home Customer, Due to a technical problem, your LEGO Mosaic set was shipped with an incomplete assortment of (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Re: How to maximize 90-piece bags? —Eric Brok
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| | | | I ordered my Mosaic from the Netherlands (shipped from Denmark) and even before I received it, I got an email saying they made an error and will ship the extra parts I will be needing. Eric (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Re: How to maximize 90-piece bags? —Paul Sinasohn
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| | | | (...) My extra parts arrived today, before the mosaics themselves arrived! Paul Sinasohn (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Mosaic: ongoing problems —Andrew Lipson
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| | | | (...) My extra parts arrived today, too. Unfortunately I am _still_ a bag of #3 short. (It looks as though the software glitch shifting the picture up one line may have cost just enough #3 pixels from my carefully constructed picture to make the (...) (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Re: Mosaic: ongoing problems —Andrew Lipson
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| | | | (...) They have now called me back and tell me that the extra parts will be shipped tomorrow. It wasn't clear whether I will get the extra bag of #3 that I had calculated my pixel counts for, or whether I will get just enough 1x1 plates of #3 to (...) (24 years ago, 15-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | | | | | Mosaic: ongoing problems resolved —Andrew Lipson
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| | | | (...) The extra parts arrived this morning - a full pack of #3. Kudos to Lego for sorting this out quickly - both the correction packet and the 'correction-correction' packet were sent UPS next day air. Andrew (24 years ago, 17-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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