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Subject: 
Re: Question re backordered SAH items and shipping to Aus
Newsgroups: 
lugnet.loc.au
Date: 
Mon, 18 Mar 2002 10:57:35 GMT
Viewed: 
915 times
  
Thanks for the info Kerry.

Just re-reading all the terms and conditions on the website and I noticed
that a separate email address is now listed under "contact us" for Australia
& NZ - being shop@lego.com.  Will see what they have to say.  I hadn't
thought of the situation where you may possibly be overcharged on shipping,
my guess is you'd probably need to request a refund.

I wonder where this "new" email address goes to?  I have had the interesting
experience of emailing the Europen SAH address before, my query was routed
to NZ and then the good old Australian consumer advisory service, taking
around 2 weeks to answer a question in less detail than the LD guys who
answered pretty much straight away here on Lugnet.  Oh, and they called me
"James".

Deidre
drb@tasmail.com



Message is in Reply To:
  Re: Question re backordered SAH items and shipping to Aus
 
(...) It hasn't happened but I have asked. You don't pay any extra than if it had been delivered straightaway. However, I am not sure how they bill you for the backordered item and any extra shipping cost, whether it is done at the point of sale or (...) (23 years ago, 18-Mar-02, to lugnet.loc.au)

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