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Subject: 
RE: Lego DACTA in Australia
Newsgroups: 
lugnet.loc.au, lugnet.dacta
Date: 
Wed, 30 Aug 2000 05:05:48 GMT
Viewed: 
6430 times
  
Good...It's not just me who doesn't get responses from MOORE educational.

BradJ/Lego Australia, if you're reading this, could you do something about
the lack of any form of communication with this company. Even just a reply
saying that they don't sell to non-educational facilities would be
appreciated. After all, Their lack of communications doesn't reflect well on
your company, and certainly doesn't help you with sales. That said, it would
be nice to know if we in Australia are able to order these items [DACTA} and
if not, why we aren't and yet those in your prefered market [1] have ready
access to them.

[1] The usual complaint...an "international" company giving preferential
treatment to 1 country, and gradually downgrading treatment to other
countries. (Or at least not spending an equal amount of effort on them.
After all, once you've got a reasonable situation in the main country, you'd
be a lot better off trying to build up other countries, instead of still
focussing on the one going well.) The problem with this is that they
eventually end up either only operating in the prefered country, or if they
survive in the others, it's in a very diminished condition with low market
interest.

And there are a few clone brands going reasonably well over here too, now.
Even BestLock [which I saw 5 or 6 different sets of in Geelong on the
weekend] seem to be doing well. In fact their prices are a <expletive
denoting a warm location deleted> of a lot better then Lego, and if their
quality picks up, I may go over to them, as their models are certainly not
juniorized, anD there's plenty of good parts in them. [Like the large
buckets (4950 has one). BestLock's ones have two end pieces, and 2 or 3
centre sections [1 for a backhoe], allowing anyone to change the size of the
bucket with 2x2 plates/tiles to hold the centre pieces together.] If they
could build their models to an accurate(ish) minifig scale, I'd be buying
them instead of Lego for sure.

Benjamin Whytcross
BWhytcro@PacificAccess.com.au
Ph: (03) 9856 5282
Directory Technology Pty Ltd
1/436 Elgar Road,
Box Hill, 3128

Growing older is compulsory..Growing up isn't :-)


-----Original Message-----
From: Deidre Rushton Brumby [mailto:drb@tasmail.com]
Sent: Wednesday, August 30, 2000 1:55 PM
To: lugnet.loc.au@lugnet.com; lugnet.dacta@lugnet.com
Subject: Re: Lego DACTA in Australia


In article <FzunE3.B98@lugnet.com>,
Benjamin Whytcross <b_whytcross@hotmail.com> wrote:
Yes and no...Yes I can help...No, unless you're a • school/educator, you can't
get Dacta in Australia. Your best bet is to order it from
the US where TLG
are
a lot more consumer friendly with these products.

Like most of us, I was long under the impression that DACTA
wouldn't sell to
us ordinary folk in Aus.  However, I contacted Educational Experience
www.edex.com.au (Sydney) on their hotline email address in
July this year
asking if I could purchase from their DACTA range, clearly
stating that I
wasn't a teacher and it was for personal home use.  I was
told that I could
definitely purchase but I would have to state when ordering
that I needed to
pay the sales tax/GST. (More on the sales tax bit below).  I
did not, however,
end up placing an order (yet), but if anyone one tries to
order and has
problems I will gladly forward the details of my
correspondence with them.

Educational Experience have 2 branches, the other is Toys and More
(www.toysandmore.com.au) which is their fundraising/sales to
the public arm
which sells standard retail Lego, not DACTA, you can order
from this part
online.  The schools resource side - including DACTA - (just plain old
Educational Experience) has an online catalog but you cannot
order online,
there is however a 1800 phone number to order.

I tried long and hard to contact Moore Educational
(Melbourne) last year and
they never reply to their email and don't seem to like answering their
phone, so even if they would sell DACTA to me, I wouldn't buy
from them.
I have, however, made several purchases from Educational
Experience, just not
DACTA (or even Lego) and I find them very efficient and easy
to deal with.

Now for the sales tax bit and the GST: I'm not sure if this
is a national
change or just Tasmania but now the tax exemption is handled
differently,
everyone pays the 10% GST and exempt entities then claim back
the GST paid in
a rebate, it is no longer removed by the retailer at time of
purchase as used
to be the case.

Hope this helps,
Deidre
drb@tasmail.com




Message has 2 Replies:
  Re: Lego DACTA in Australia
 
(...) Well, I did get a reply from them, so they do reply sometimes. Kerry (24 years ago, 30-Aug-00, to lugnet.loc.au, lugnet.dacta)
  Re: Lego DACTA in Australia
 
(...) Why would Brad J have anything to do with LEGO Dacta in Australia? Why don't you try to call someone at Dacta in SE Asia? That might actuallt get you a response. (24 years ago, 11-Sep-00, to lugnet.loc.au, lugnet.dacta)

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