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 LEGO Company / LEGO Direct / 4891
4890  |  4892
Subject: 
Re: Shop-At-Home Web Site Problems
Newsgroups: 
lugnet.lego.direct
Date: 
Mon, 22 Jul 2002 20:37:57 GMT
Viewed: 
4041 times
  
In lugnet.dear-lego, Jude Beaudin writes:
> In lugnet.dear-lego, Adam Howard writes:
> > Please fix the Shop-At-Home web site.
> > Whenever you have Web Specials in your shopping cart and then you enter your
> > AFOL23 coupon or a catalog number the Web Specials revert to their original
> > prices. And you can no longer access any web specials on the site. You
> > receive an error page that says there is nothing in this category. (You have
> > to delete all your cookies and empty your shopping cart to get everything
> > back.) I also find that signing in to your Lego account increases the
> > regular price of everything by about $1. I now have to place several orders
> > so that I can get the lowest prices. I think you should fix this.
> > 
> > Thanks,
> > Adam Howard

I would suspect this is not a problem.  When you enter a catalog code you
only have access to special pricing from that catalog.  If you enter a
different catalog code you lose the pricing from the first code.  It makes
sense that web special pricing is a unique setup by itself, and would be
similarly over-riden by entering something like a catalog code that gives
access to a different pricing structure.  Basically a 'cannot combine
different offers' type of thing.

As to prices changing upon logon I can't comment as I've never seen that
happen. (?)

my 2 cents,
John



Message is in Reply To:
  Re: Shop-At-Home Web Site Problems
 
(...) XFUT to .lego.direct I think this belongs there, since you want LEGO to respond, if not in word then action. Jude (24 years ago, 22-Jul-02, to lugnet.dear-lego, lugnet.lego.direct)

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