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 LEGO Company / LEGO Direct / 4654
4653  |  4655
Subject: 
Re: Why the absence of LD in their own newsgroup?
Newsgroups: 
lugnet.lego.direct
Date: 
Fri, 14 Jun 2002 21:24:02 GMT
Viewed: 
2280 times
  
"Todd Lehman" <todd@lugnet.com> writes:
In lugnet.lego.direct, Jake McKee writes:
Most questions of LEGO actually get asked outside of
lego.direct. Since I can't answer those questions "officially" and
I'm not sure what the appropriate method of cross linking the
answer with the question, I feel uncomfortable posting about that
issue out of context. I would absolutely love if I could, along
with other LD employees, post directly to a question with a few
brief lines to answer a question in context. Unfortunately, LUGNET
prohibits this.

Here is how you can do that under the current policy of official
posts going to the .lego.direct newsgroup: When you want to post an
official reply to a message, outside of .lego.direct, simply reply
as you normally would, but then change the "Newsgroups:" line so
that it says "lugnet.lego.direct" in place of the original group.
Your reply will be chained (threaded) onto the original message
during viewing, but will be officially associated with the
.lego.direct newsgroup.

I'm sorry that cross-posting can be confusing -- I wish it were
clearer sometimes myself.

How is this any better than having the message appear in the other
group?  On the web interface, it looks the same - the list of messages
in the thread, when viewed from the other group, includes the official
LD message.

If you allow this type of followup, then why not allow any reply to
the other group as long as it is crossposted to a lugnet.lego.* group?
Or better yet, make the crossposting automatic for any *.lego.com
user.  Then Jake could just act like any other user when he replies to
a message, no matter where, and it would appear magically in
lego.direct when he does so.

Basically, it seems to me that there is less dialogue than there
is argument in lego.direct. There is also much more assertion –
not necessarily fact based assertion – than inquiry as well. This
is what really gets in the way of true open dialogue.

I have to admit, I think you're right about that -- and it's been
that way since the beginning.

At one point last year the noise levels were so high that Brad was
having a very difficult time keeping up with things.  Suzanne and I
talked about what we might be able to do to eliminate (or usher
elsewhere) this noise, and we came up with an idea that we kinda
liked in theory but didn't ever figure out how to make practical and
understandable.  Anyway the idea was that we could limit replies in
.lego.direct to be one of TLC->AFOL, AFOL->TLC, or TLC->TLC, but not
allowing AFOL->AFOL.  In other words, an AFOL could post a reply to
a TLC message, and vice-versa, and a TLC employee could post a reply
to another TLC employee, but an AFOL couldn't post a reply to
another AFOL in the .lego.direct area.  We liked this idea for the
advantages it would bring, but it had the downside that one AFOL
can't add additional information to another AFOL's post -- which is
good if it's noise but bad if it's pertinent info.

Jake, what are your thoughts on that idea?  Would it help you and others at
LEGO Direct if AFOL-AFOL replies were limited in the .lego.direct group?

I think that people would just start new threads, or reply to a
message higher in the thread, to get around the rule.

--Bill.

--
William R Ward            bill@wards.net          http://www.wards.net/~bill/
-----------------------------------------------------------------------------
AMAZING BUT TRUE: There is so much sand in northern Africa that if it were
                  spread out it would completely cover the Sahara Desert!



Message is in Reply To:
  Re: Why the absence of LD in their own newsgroup?
 
(...) Jake, I'm glad to hear that. We're very interested in that as well. On the one hand, we want to keep the groups as pure and fan-to-fan as possible and remain true to that vision, but on the other hand, we want everyone to enjoy as close (...) (22 years ago, 14-Jun-02, to lugnet.lego.direct) ! 

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