Subject:
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Re: Not to sound impatient, but It's the end of the week...
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Newsgroups:
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lugnet.lego.direct
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Date:
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Wed, 22 Aug 2001 20:31:15 GMT
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Viewed:
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670 times
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Bob Parker wrote:
>
> Yup, I know about about the phone ordering being avaible, but I want to wait
> for the internet to place a rather large order of other stuff and didn't
> want to be on the phone for a long time. I assume that if I order in-stock
> sets at the same time as Backordered items, I still only pay once for
> shipping (since several of the sets I'm ordering are backordered, I sure
> hope this is case).
>
> But thanks for pointing out the availability through the S@H phone service!
>
> Regards,
>
> - Bob
Hi Bob,
Well, my experience is that, yes, you only pay for shipping once - even
when you have backordered items. Unfortunately, S@H seems to take this
to extremes. On a recent order, my Lego arrived in 5 (five) separate
shipments, due to backorders becoming available on different dates. In
the middle, I received a letter letting me know that some items were
backordered and would take a while. Each shipment was accompanied by a
waybill printed on three sheets of 8.5"x11" label paper so that the
shipping department could peel the small shipping label off the last
page to stick on the box. I think they spent more on the label paper
than I paid in shipping and handling.
Not that I don't appreciate the prompt delivery of my items, but I'd
have traded that for the situation 15 months ago when Shipping and
Handling was included - I mean, we *do* wind up paying for these costs
with high product prices and/or high handling fees.
Just my 2c.
Jeff E
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