Subject:
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Re: goodbye... and hello
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Newsgroups:
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lugnet.lego
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Date:
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Wed, 28 Jan 2004 18:02:31 GMT
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Viewed:
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2431 times
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In lugnet.lego, Brad Justus wrote:
(snip)
When I discovered RTL and LUGNET back in the late 90’s, I remember the way I
perceived The LEGO Company-- aloof and mysterious. Sure, Consumer Affairs were
always nice people with whom to interact over the phone, but TLC had no
personal image. In fact, that “personal” image was even a joke amongst AFOLs
considering the ubiquitous and ageless Susan Williams!
And then you and your LEGO Direct team arrived. Your leadership, Brad, literary
humanized TLC. You gave us a peek behind the curtain, and although TLC is
still a rather mysterious beast, you laid the groundwork for meaningful
communication between AFOLs and TLC. You were a big fish in the TLC pond, and
yet you were one of us as well, and that was very reassuring and gratifying to
know. You gave me hope for TLC.
So as I wish you the best in your new venture, and I hope the bridge-building
you began will be continued in your absence. Looking forward to talking with
you after all of the NDAs expire;-) (JK)
JOHN
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Message has 1 Reply:
 | | Re: goodbye... and hello
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| (...) I'd not heard of Susan Williams before this but was promped to look her up. I had some letters from the consumer relations department in my youth but they weren't signed by susan, my guess is that she only signs all the US letters! (...) (21 years ago, 29-Jan-04, to lugnet.lego, FTX)
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Message is in Reply To:
| | goodbye... and hello
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| So... it seems that 2004 is shaping up to be a year of change for the LEGO Company. But it is, I believe, very much change for the good; as turbulent as things are at the moment, the company is becoming more focused upon, and more dedicated to, its (...) (21 years ago, 28-Jan-04, to lugnet.lego) !!
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