 | | Re: Reply 7: Businesses, Customers and Trust
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) ANd this is exactly the point where you put in concrete terms that you've been too close to th ehobby to have an objective opinion--you've been 'burned too much', in your opinion, by TLC. I (...) (22 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 4: A simple case of communication courtesy
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| (...) Actually, I think that this note, as well as all of your other multi-part replies are wonderful examples of how to best have a useful conversation. I'm happy to participate in these as long as the discussion goes on. It's the ones where I/we (...) (22 years ago, 14-Mar-05, to lugnet.color, lugnet.lego, FTX)
| | | | | Re: Reply 6: Issues vs. Mistakes
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| In lugnet.color, Christian Treczoks wrote: <snip> . (...) Oh My Goodness. THere was a real reaction--Jake has mentioned it numerous times--meetings, discussuins, etc. And to throw the icing and cherry on the cake, which didn't have to happen, you (...) (22 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 1: The Building Corner Person
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) Not to dump, but TLC responded with a 'Yes we heard you (after the fact, to be sure), but due to financial/other reasons we are not going to change the colour back'. Jake said it, and now we (...) (22 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 7: Businesses, Customers and Trust
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| (...) Accurately observed. (...) I wouldn't credit the demand of interaction to the explosion in customer choice - on the contrary. If the customer can readily choose from a range of products with sufficient quality the one that fits his needs, an (...) (22 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
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