The LEGO Company : 318


LEGO Company / 318	317 \| 319

Subject:	A closer look at defective spiral stairs
Newsgroups:	lugnet.harrypotter, lugnet.general, lugnet.lego
Followup-To:	lugnet.harrypotter, lugnet.general
Date:	Thu, 20 Dec 2001 06:48:33 GMT
Highlighted:	! (details)
Viewed:	424 times

A couple days ago, Doyle Nelson alerted us all to re-examine our HP stairs: http://news.lugnet.com/harrypotter/?n=955 I actually didn't remember a problem building either set, though upon closer inspection, I actually DID recieve "defective" stairs. It's not overly problematical or noticeable, given the flexibility in a set of spiral stairs anyway, but it's certainly there. Anyway, I took a little time and did some examination on my two sets of HP spiral staircases, showing the resultant gaps, pictures of the differences in defective and normal pieces, and also some stats on which sets contained what, in what quantity, with what part id's: http://www.suave.net/~dave/staircompare.html Anyway, since TLC actually requested that Doyle RETURN his defective stairs (I've never heard them ask THAT before) so that they could examine them, here's hoping that this will provide some detail... DaveE

Message has 4 Replies:

		Re: A closer look at defective spiral stairs
(...) the stair pieces in these sets are consistent or random? 1-01 (2) 1-02 (2) 2-01 2-02 3-01 3-02 (2) 4-02 5-01 6-01 (3) 7-01 8-02 -------- 16 ... and these seem to be all good. -- Pawel (23 years ago, 20-Dec-01, to lugnet.harrypotter, lugnet.general)

		Re: A closer look at defective spiral stairs
(...) Looks like someone assembled the molds wrong IMO. That could explain why there is a 180 degree difference in the notches in the underside of the stair pieces. Simple enough of a mistake to overlook, but large enough to cause significant (...) (23 years ago, 20-Dec-01, to lugnet.harrypotter, lugnet.general)

		Re: A closer look at defective spiral stairs
(...) They asked for a return of the product items once when I asked them to replace 17 badly smudged or poorly printed KK Archer heads. They even sent me an envelope postage prepaid with which to mail them back to the customer service dept. I can't (...) (23 years ago, 20-Dec-01, to lugnet.harrypotter, lugnet.general)

		Re: A closer look at defective spiral stairs
In lugnet.harrypotter, David Eaton writes: <snip> (...) So for clarification on the findings, 4706 does\can have a random defective part in it. I have a least one on the set that I have (Richard Marchetti also found one in his). It is not specific (...) (23 years ago, 20-Dec-01, to lugnet.harrypotter, lugnet.general)

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