Subject:
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Re: Lego club unhelpful answers for kids.
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Newsgroups:
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lugnet.lego
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Date:
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Mon, 1 Mar 2004 00:18:42 GMT
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Viewed:
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6453 times
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In lugnet.lego, Matthew Miller wrote:
> So, I was looking at <http://club.lego.com/ask/Default.asp?x=x>. It's a
> place for kids to send in questions to be answered by "The Amazing Redini".
> Okay, so it's obviously not a extremely formal QA area, but it does have
> lots of interesting facts -- for example, the bit about 84 different colors
> currently being produced. Each page shows a random selection of previous
> answers. If you reload enough, you'll eventually get the one I got:
>
> Could you please give me a list of all the retired LEGO sets?
> -- Adam,11,United States
>
> And the answer:
>
> I tried to put a list together for you, Adam. But as you might know,
> retired LEGO sets go to Florida, where they sit on the beach and play
> "Go-Fish" all afternoon and talk about the "good old days." Once in a
> while, they play some golf (but they're always getting run over by the
> carts). If I hear from any, I'll tell them to call you.
>
> Cute, but in fact, as we all know, is that there's several excellent places
> to find that information -- say, for example, <http://guide.lugnet.com/>.
>
> I understand there's probably a reluctance to link off-site, but even
> telling the poor kid that if he asked his parents to search for "lego set
> guide" on Google, he'd get some useful information back would be better than
> this.
>
> At the very least, don't tell him anything at all -- pick another question
> to answer. As it is, when the kid does find out -- if ever -- he'll have
> learned pretty early on that Lego's official word isn't a very trustworthy
> way to find out about Lego's products. Is that really what you want?
Note that this issue was raised here some time ago after this particular answer
was seen in at least the UK and US club magazines:
http://news.lugnet.com/loc/uk/?n=8561
and resulted in a fairly large thread tree. Part of it was on the merits of
Jello Biafra, but keep reading... as I said in that thread:
"Write in a style that's accessible to children and a
style that's funny, and appropriate to their age group, sure. But if a
question is posed to you, either ignore it completely or answer it in a way
that doesn't make fun of the questioner or brush their question aside.
"
At the time, the thread didn't come to a really satisfactory conclusion, in my
view. That they are recycling these answers means that someone somewhere thinks
they're OK. (but does not necessarily mean this is corporate direction)... hey,
we've all been guilty of reusing stuff we wrote in the past, ne?
Maybe this time there will be a revisiting of the topic by LEGO.
++Lar
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