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(this is pretty much a translation of what I wrote on 1000steine.de already)
In lugnet.general, Jake McKee wrote:
> I come to you with a final update, and some good news, as well as bad.
Sorry I can't see ANY good news, all I see is a big PR blurb in a desparate
attempt to regain some lost ground.
> * The three new colors (light gray, dark gray, brown) will now be classified as
> "universal", and these colors will NEVER be touched again. There will, of
> course, be colors that change over time with trends, but not these universal
> ones.
So much for your corporate values then.... where's the reliability here? You
lost most of the trust already with the first shift, how can we trust LEGO now
that they won't pull a similair stunt again in a few years, making whatever I
might have collected in the new shades by then worthless again? Besides, many of
the parts we need aren't even produced at all anymore, let alone in the new
colors. And we'll need to wait at least 3-4 more years before a decent
assortment of parts becomes available at all to use for MOC's.
Right now LEGO still has a chance to go back, in 2-3 years it's impossible, both
for LEGO and for the AFOL's.
Why weren't the new tones first introduced as addons and let the consumer
decide? It's not as if Billund was afraid to introduce a new tone here or there
recently (specially compared to my childhood, 1980's, when every lightgrey brick
was treasured and anything darkgrey apart from train stuff was unthinkable!)
And if LEGO really believed the new colors to be better, why didn't they come
out to us first in a positive way (like bringing something along to community
gatherings to gauge opinions)?
> * A certain few parts that are crucial to keep in the old colors will likely be
> created as service pack type items. An example of this would be the 9v train
> track. I am interested in getting feedback from you (via this thread) on which
> elements MUST be produced in the old colors for the long term. (And no, you
> can’t say "the whole range of parts!" :) )
That last line is the only correct answer however!
Also, how do the LEGO set designers think they'll do landscaping/castles with
the new dark-grey? Nothing in nature has such weird blue tones.
> * We also have received confirmation from colleagues that in the future, we will
> include both the adult and kid enthusiasts in any testing related to
> modification or change of the core building system. (Please note that there are
> not any plans whatsoever in the works for making changes)
Too little, too late. And again, how can we trust LEGO not to change anything
again? LEGO broke that trust, and will need to do some serious work to regain
that trust, but so far it has done little, if anything, to do so.
Sorry, but my policy of not buying any sets containing new greys will stay in
place. And if such actions mean LEGO will be hurting even more at the end of
2004, so be it.
It seems as if the people in Billund still haven't learned a thing. They CANNOT
push stuff down our throats we don't want. If they don't believe me, they should
look up the results for Galidor, how well NBA and such sold in Europe etc etc.
LEGO should stop thinking it can push stuff on the market, even if it is clear
the customer has no intention to buy such products. Number 1 rule of business :
the customer is king.
At the end, I can say only one thing... it's very sad, both for LEGO and the
AFOL alike.
--
Jan-Albert van Ree
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Message is in Reply To:
 | | Color Change - Final Update
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| You’d think I would have learned my lesson by now about the color change and just taken refuge in a concrete bunker. Nope, not that bright I think! I come to you with a final update, and some good news, as well as bad. Bad news first – After much (...) (21 years ago, 5-May-04, to lugnet.general, lugnet.announce, lugnet.lego) !!
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