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Subject: 
Re: Color Change - Final Update
Newsgroups: 
lugnet.general, lugnet.lego
Date: 
Wed, 5 May 2004 15:04:26 GMT
Highlighted: 
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Thanks for the update Jake, wish it was better news.

I have to say that I fall into the category of people that feel this change
is in no way acceptable.  Your statement that "some good thinking" went into
this only strengthens my opinion that the designers and executives are
completely and totally incompetent.  There is no possible explanation you,
or anyone else, could offer that would legitimize a change to colors that
are not compatible with their original versions.  These new colors make the
old versions look terrible, and this could easily have been prevented!  Are
the Lego designers and executives color blind?

Making these colors "universal" is not the answer.  Making the original
versions of these colors "universal" is the correct choice, but it is clear
to me that this company has no idea what its own products are all about.
Proof is in the financial situation that Lego currently faces.  I am sure it
will only get worse.

I can only hope that enough consumer faith remains in Lego that this mistake
will one day be corrected, however I do not think that will happen.  Until
that time you have lost me as a customer.  It is clear however that people
like myself are not at all important to this company anyway.

No longer a happy AFOL,
Greg


"Jake McKee" <jacob.mckee@america.lego.com> wrote in message
news:Hx8uCD.19rs@lugnet.com...
You'd think I would have learned my lesson by now about the color change • and
just taken refuge in a concrete bunker. Nope, not that bright I think!

I come to you with a final update, and some good news, as well as bad.

Bad news first - After much discussion and debate internally, the color • change
will stand. There was some good thinking that went into the color change
(although, yes, the implementation fell flat), and as such we are going to • stay
the course. I know this isn't the answer you're hoping for, and I know • very very
well that many of you aren't happy about this news. I also know the • reasons why
you aren't happy. Rather than cover them all again, I will skip straight • to the
good news.

Good news - based on the discussions and debates, many colleagues are • clear that
the color change dramatically affected the AFOLs. They are also clearly • aware of
the reasons it has upset you. In order to help address some of your • concerns,
several things have been agreed upon.

* The three new colors (light gray, dark gray, brown) will now be • classified as
"universal", and these colors will NEVER be touched again. There will, of
course, be colors that change over time with trends, but not these • universal
ones.

* A certain few parts that are crucial to keep in the old colors will • likely be
created as service pack type items. An example of this would be the 9v • train
track. I am interested in getting feedback from you (via this thread) on • which
elements MUST be produced in the old colors for the long term. (And no, • you
can't say "the whole range of parts!" :) )

* We also have received confirmation from colleagues that in the future, • we will
include both the adult and kid enthusiasts in any testing related to
modification or change of the core building system. (Please note that • there are
not any plans whatsoever in the works for making changes)

I know this isn't the silver bullet update you were hoping for, but • hopefully
this bears some good news for you.

Again, I know the color change upset many of you, and I don't mean to • re-open
wounds. Thanks for your patience while we worked on getting this put to • bed once
and for all. As I've said before, out of all bad things comes something
positive. In this case, the positive is that there are many more people
internally who understand your passion and interest.

Jake

---
Jake McKee
Community Liaison
LEGO Community Development Team



Message is in Reply To:
  Color Change - Final Update
 
You’d think I would have learned my lesson by now about the color change and just taken refuge in a concrete bunker. Nope, not that bright I think! I come to you with a final update, and some good news, as well as bad. Bad news first – After much (...) (21 years ago, 5-May-04, to lugnet.general, lugnet.announce, lugnet.lego) !! 

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