Subject:
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Customer Service
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Newsgroups:
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lugnet.dear-lego
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Date:
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Sat, 12 Dec 1998 01:44:25 GMT
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Reply-To:
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sakura@mediaone^NoSpam^.net
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Viewed:
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1188 times
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Dear LEGO,
I want to thank the LEGO company for having some of the best
customer service that I have ever dealt with. Every time I have
called Consumer Affairs, I have gotten a helpful, friendly and
above all /fast/ response - the pieces have usually arrived before
even the earliest time I was told to start looking for them.
Similarly, the people at Shop@Home seem to have unfailing good
attitudes, even during the busy and stressful Christmas season.
Having worked in a retail environment, I know how frustrating the
Christmas season can be, and I am impressed at the way the LEGO
employees handle themselves.
To all the LEGO folks in Enfield, CT: Thank you, and you're
doing a great job. I appreciate it.
Jeff Johnston
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Message has 1 Reply:
 | | Re: Customer Service
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| (...) <thanks, you're running a heck of a customer service centric org> I hate "ditto"es but ... DITTO! Especially my favorite S@H rep... :-) (26 years ago, 13-Dec-98, to lugnet.dear-lego)
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