Subject:
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Re: Formal Letter to TLC?
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Newsgroups:
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lugnet.dear-lego
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Date:
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Mon, 21 Aug 2000 15:19:18 GMT
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Viewed:
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2714 times
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In lugnet.general, Tim Courtney writes:
> Hey everybody...
> I've noticed a lot of frustration recently by Lugnuts about TLC's lack of an
> explanation for 2001 set actions, neglect to do anything about copyrighted
> stolen images, and lack of communication in general to the community. From
> the outlook, it doesn't appear to me that progress will happen any time
> soon, and its disappointing.
>
> I think that its necessary for the community to stand up, and write a formal
> letter to key people in the company, expressing our desires to be
> recognized, explaining the track record, and asking for an explanation and
> further dialogue. The letter should probably be addressed to more people
> than Brad J, for example, Peter Eio (president of LSI) and Kjeld Kirk
> Kristiansen (owner, president, TLC) I feel should both be included. Such a
> letter could be drafted by a couple people here, reviewed by us, and then a
> person can collect names to put on the letter, who support what it says.
>
> This letter should definitely be polite and courteous, stating fact, and
> also stating the effects their actions has had on the well being of the
> community. It should attempt to express the desires of the broadest base of
> Lugnuts possible as well. A focus should be put on developing a healthy
> relationship where communication level is high, there is a mutual
> understanding of expectations on both sides, and creating a situation where
> both sides benefit. Truthfully, both TLC and Lugnet have vast potential for
> mutual benefit. This group of people, with the enthusiasm contained here,
> has the potential of becoming a HUGE advertising tool for the company. A
> few examples would be; Train Clubs, Legofests, and Product Feedback. I'm
> sure there are many more.
>
> It is true that we have seen some exciting things happen in the last year.
> We've seen the start of a bulk parts program which to my knowledge has been
> a good success. Not that it doesn't need tweaking, and not that people
> don't think there needs to be more. But its a step in the right direction.
> I have personally been a part of the benefit of the relationship started by
> Lego Direct by being able to attend Kidvention and hold the LDraw display.
> GMLTC has also benefitted from this. Lego is opening up to us, but it seems
> they're not being open enough _with_ us.
>
> I feel that its time we put our desires into words on a formal letter to key
> people, and sign our names to it. There is so much to be gained if this
> relationship succeeds, and unfortunately, there's a lot to be lost too.
> Consumer trust is something big that can be lost, and its also hard to gain
> back. I think that Lego has already started to lose the trust of its
> consumers who participate here on Lugnet. Lets try, for the sake of both
> entities, not to let it drop even lower.
>
> Please LMKWYT, I'm willing to help this process in any way I can.
> --
>
> Tim Courtney - tim@zacktron.com
>
> http://www.ldraw.org - Centralized LDraw Resources
> http://www.zacktron.com - Zacktron Alliance
>
> ICQ: 23951114
> AIM: TimCourtne
I agree! I think it is time we tell Lego how we feel. I think we should
include something saying how we feel about juniorization. No one can stand it
and it's a major issue. We are a major group of customers which need our views
to be seen by TLC. Please put my name on the list of people supporting the
letter.
Thanks
Chef
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