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Brad,
Let me join everyone else in welcoming you to LUGNET. Without a doubt,
this one of the greatest moves TLC could make. I wish you well in it.
Above all, it's wonderful to have AFOL's recognized as a valued sector of
the market. Thanks! I'm sure you'll find all sorts of information,
opinion, and suggestions here to let you know how you're doing. 8) This is
perhaps the greatest possible collection of LEGO talent, enthusiasm, and
marketing data, outside of TLC itself, that you could ever hope for. Seems
to me this could end up being a gold mine for everyone! Lastly, in a time
where services and responsiveness to the customer has become a major factor,
and a major stumbling block for many companies, it's refreshing to see TLC
making an effort to engage it's customers and be willing to listen.
As the webmaster for the US support call center for Hewlett-Packard, I
know what a challenge it can be and that we continually work at it.
Congratulations, and welcome to the family!
--
Ben Vaughan
buster@marsbase.com
http://www.marsbase.com
------------------------------------------
The few, the proud...the plastic.
Brad Justus <legodirect@lego.com> wrote in message
news:FMHtE5.Kp2@lugnet.com...
> To LEGO enthusiasts everywhere:
>
> We hope that we are the bearer of some holiday cheer for you all. For
those
(snip!)
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Message is in Reply To:
 | | Introducing LEGO Direct
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| To LEGO enthusiasts everywhere: We hope that we are the bearer of some holiday cheer for you all. For those of you who have felt that your love for LEGO was unrequited, this is a new day. With this missive, the LEGO Company asks to open a dialogue (...) (24 years ago, 9-Dec-99, to lugnet.general, lugnet.announce, lugnet.dear-lego) !!
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